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Why browser extension is essential?

To see an embedded timer into your  project management tool, you need to install our browser extension. This is the only way we could appear in their interface.

If you did not install and authorize our extension, you won’t see anything!

At this moment we support Chrome, Safari and Firefox.

Usually we force you to install an extension during registration, however, you might skip this step, intentionally or not. For such case, an extension is available to download on a separate page too.

When you work on different computers, each of them should have an extension installed.

As mentioned at the beginning, this is the only way how we can place a timer button into external tools. For this reason, there is nothing we could do to place them into the desktop or mobile apps of Asana or Trello.

What else the extension gives you

Apart from placing a timer and estimating functionality into your tasks, the extension is handy in other cases.

  • The icon in the toolbar shows when the timer is running (red) or stopped (green). A tip to check if you time track your activity at a glance;
  • by clicking on that icon in the toolbar, you can quickly restart the timer for recent activities. No need to open the task again. The icon shows you 10 latest ones;

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To log in to your extension, please insert your API token. You can find your account token on your profile page.

 Browser extension settings:

  • Chrome: Settings > More Tools > Extensions > Everhour > Options;
  • Firefox: Settings > Add-ons >Extensions > Everhour > Preferences;
  • Safari: Safari > Preferences > Extensions > Everhour.

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Page refresh

Sometimes you may need to refresh your page or even restart your browser (Safari) to see the embedded functionality in your project management tool.

Download/ Updates

We constantly work to enhance the integration performance, therefore you need to update our extension periodically.

Those who use Chrome are the lucky ones, as they don’t need to do anything manually. Once we release a new version, Chrome publishes it within several hours and your browser make an update automatically.

Firefox and Safari are not so swift. They require us send an extension for a review first (before it appears in their stores), which could take up to several weeks. It goes without saying that nobody wants to wait for so long. This is why we simply publish an updated version on our page. Thus, it won’t update automatically.

We are sorry to admit, but at this moment this is all we could do to provide you with the latest version of our add-on within short time.

Possible Issues

One more thing we want to touch on. None of external systems notifies us if they make any changes to their interface. What is more, they could do A/B testing on a selective segments.

As a result, the extension might break and we even don’t know about that. Good news is that if that happened, for a short period you could always track time on the main page of your account from our time input.

It won’t take us more then 1-2 days to push updates.

And if you see something is working not as it used to work, don’t hesitate to contact us at ask@everhour.com!

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