Connecting with Pivotal Tracker

How to connect

There are 2 ways to connect Pivotal to Everhour: during the signup on step 2 and by going to the Integrations page in your account and clicking to add new integration. You will need to enter your API token that you can find here.

Everhour will sync projects you have access to. Sync happens periodically and automatically, so all new projects that you create in Pivotal will be automatically added to your Everhour account with some delay. Everhour also changes the names of stories or projects, if they were renamed in Pivotal.

We don’t allow time tracking in archived projects. We no longer see a connection to such project, so time entries from it disappear from Time page of members and supervisors. Admins still see them as Active in Everhour but with no members assigned and reported hours remain in reports and other dashboards for Admins.

Everhour does not connect your projects that don’t allow API access. You need to visit project settings in Pivotal and grant permission.

To disable your integration with Pivotal, go to your Integrations page. This option affects only your account, other team members are still able to track time.

Tracking time with Everhour in Pivotal Tracker

To see the embedded timer in your Pivotal, you need to make sure you have our browser extension installed and authorized after you established connection. To check this, open your Integrations page that will show the status of our extension for the browser where you are logged in Everhour.

When you have an extension, you can:

Track time in Pivotal stories using the timer and see the time of other users if they log time here too.

Add time manually or edit previous time entries.

Set estimates on your stories and users who work on stories.

Making Reports with Pivotal Tracker data

There are a number of columns that shows specific data coming from Pivotal.

  • Workspace shows the name of a Pivotal organization.
  • Project and task show the names of Pivotal projects and stories respectively.
  • Iteration shows the name of a panel.
  • Task number and status show the task id and its state.
  • Task type stands for feature, chore, bug, and release.
  • Labels show your tags and epics created in Pivotal.
  • Complexity shows the story points.

What else you should know

There are a couple of things you should be aware of. First of all, it is not possible to connect one Pivotal account with several Everhour profiles. We do that not to allow admins from one team to see what you track in another team.

There is also no technical possibility to make a granular workspace or team sync, deciding what projects you wish to connect and where you don’t want to track time.

Another important thing is to understand that we cannot always immediately deliver updates you do in Pivotal to Everhour. For that reason, you need to resync your projects on Integrations when you delete, create or rename a project, and to resync issues of a project from the Projects page when changes are made inside a project (you renamed a story, added new label, edited time).

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