Pro-rating for new or removed members
Everhour uses a pro-rata recalculation when you add/remove users during your billing cycle, both monthly and annually.
Adding a new user
Example: you are in the middle of your monthly subscription to Everhour. As a 30-day member seat costs 10$ per month, we will charge 5$ for the remaining half of the month.
Pro-rata charges for newly added users will occur within a few hours. If you want to avoid multiple write-offs, consider adding new users in bulk. The charge occurs regardless of whether the user accepted your invitation or not. After the invitation was sent, the user is considered active.
Removing a user
Example: you remove someone from your team 15 days after purchasing a subscription. In this case, you will get a credit of $5 which will later be deducted when you add a new member or pay for a new billing period.
Note: Everhour comes with a minimal users fee. If after the deactivation you end up with fewer than 5 users on your team, you will still be charged for 5 seats. This is a basic fee for using our services.