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Everything old Everhour customers need to know about Everhour 2

Which version do I use?

Everhour 2 was launched in September 2016. If you signed up earlier, you should log in v1.

Screen Shot 2017-01-11 at 3.21.55 PM

Staying with original version (v1)

We’re currently supporting both versions of our product. 

The original version of Everhour will work simultaneously with the new Everhour. By introducing a new version, we won’t shut down the old one or force you to move away from it. You can stay with the old version as long as you wish.

However, you should keep in mind that the old version won’t receive any new features Everhour 2 can show off: automatic sync of all projects, brand new reporting, team groups and much more. Old Everhour is simply maintained and kept working.

Moving to the new version (v2)

Every team can switch to the new version anytime. Unfortunately, we can’t migrate your old data to the new version. You have to create a new account to join EH2. The data structure is entirely different which makes it absolutely impossible to automatically upgrade to a new version. Sorry about that ;(

We can offer you to subscribe to Everhour 2 but maintain a free access to your Everhour 1 account. Please reach out to our support to find out more.

If you wish to try a new version, simply sign up for v2, invite all your team there, ask them to make sure they report time into the right version (see checklist). When your trial ends, please get in touch if you wish to move to a new version and keep access to the old one, we will explain how to do this.

Important!

If you wanna try a new version simultaneously working with EH1, please keep in mind that you have to manually change the API key in Everhour browser extension based on the version you are working with.

They are different!

Open up your browser extension settings:

Safari > Preferences > Extensions > API Key (browser restart required)
Chrome > chrome://extensions/ > Options > API Key
Firefox > Menu >Add-ons> Plugin Tab >API Key

And compare the API Key (Token) with the one listed in your account profile:

v1: https://everhour.com/profile/
v2: https://app.everhour.com/#/account/profile

Questions?

If anything isn’t clear, or if you have any further questions, please drop our excellent support crew an email at ask@everhour.com and they’ll get back to you.

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